Global Reach, Local Presence
Paragon Micro helps companies around the world enable, manage and secure their IT environment. Networked in major cities around the globe, Paragon serves clients in over 100 countries. Paragon has the process knowledge, technical expertise, and management tools necessary to ease the burden of purchasing and deploying IT assets and solutions while streamlining IT management and costs.
Single Point of Contact
We establish one focal point at Paragon Micro, your Global Account Manager, who will work closely with you to co-ordinate the implementation of the standard software and hardware or services in any of your offices throughout the world.
Outsource costs of doing business globally
One focal point at Paragon Micro, the Global Account Manager, will work closely with global customers to co-ordinate the implementation of the standard software and hardware or services in all the customer's offices throughout the world.
Global Coverage, Local Implementation
Our Global Account Managers monitor the local services provided by our affiliates in over 100 countries. All our local affiliates are fully certified, have an extensive service portfolio, are recognized by the major vendors, and are accredited as leading service providers within their geography.
We take the guessing out of the financial and logistical issues involved in international procurement and service. We have real-time exchange rates available in major global currencies, include all VAT taxes, issue invoices in USD, and utilize logistics solutions that alleviate extra duties or customs delays at international borders.
International Vendor Accreditations
Paragon Micro is accredited by all major vendors as an International Service Provider and has access to all manufacturer special price offerings. The global accreditations give us access to dedicated international vendor staff and to specific programs. They also assure our customers that we have extensive experience in implementing global projects for global customers, and have all the processes and systems in place to do this seamlessly and efficiently.
Major Account Impact
A key advantages for global customers is that all your sites will benefit from competitive prices and service. Every customer site will receive professional service levels and attention, regardless of purchasing volumes. Even the smaller offices will be treated as key customers and will have priority within Paragon Micro. We provide you with standard service prices and SLAs in all countries. All hardware, software and services are offered at cost plus model or fixed margin for all countries.